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CRITICAL MISMATCH: The source text describes "Alina | Block-Heel Pointed-Toe Structured Knee-High Boots" with clean lines, a sleek pointed toe, and a stacked block heel — a professional, minimalist knee-high boot. However, the provided photos show Western/cowboy boots with heavy studded/rhinestone embellishment, a rounded/square toe (NOT pointed), and a chunky Western heel (NOT a clean block heel). These are two entirely different products. Cannot produce compliant output without correct product photos.
We offer a 30-day return and refund window. You have 30 days from the date you receive your order to request a return. Unfortunately, we're unable to process returns or refunds requested after this period.
Refunds are issued to the same payment method used for the original purchase.
We offer free delivery with UPS.
To start a return, please contact our customer service team at Info@lorsboutique.com
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